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If you need to see a doctor during the out of hours period (6.30pm-8am) please ring:


The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E or the urgent care centre , an out-of-hours doctor, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.

Some medical conditions such as chest pain and severe asthma attacks need urgent medical attention and in this situation it is best to phone 999 directly. Other conditions such as possible fractures, falls, bad cuts and burns are best dealt with directly at the Urgent Care Centre at Burnley General Hospital. However, if you are unsure the surgery will advise on the best course of action.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website